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All shipping services used by Cimone provide a tracking number.
In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined, unless otherwise requested.

We aim to process orders within 5 working days. (excluding Bespoke product)
If there are any lengthy delays due to unforeseen circumstances, we will contact you.
Kindly note that dispatch times may increase during high demand periods.

Processing time is required so that we can review your order information and prepare it for shipping.

We provide FREE worldwide shipping on ALL orders.

For shipments outside of Europe, please note that shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.

When placing your order, you must provide us with an address where our delivery service can obtain a signature upon delivery of your shipment.

All transactions are shown in British Pounds Sterling (£).
All prices quoted on this website are accurate at the time of publication.

When you place an order with Cimone a confirmation of your order and the amount charged to your credit card, will be sent to the email address you have registered with us.
This document will contain your unique order number and details of the items you have purchased. Please keep this documentation somewhere safe in the unlikely event you have a problem.